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News Release

New Crane Care dealer for Northern Territory, Australia


Darwin Crane & Machinery Services (DCMS) has been appointed by Manitowoc Crane Care to provide complete aftersales support to all Grove crane customers in Northern Territory, Australia. Fully supported by Manitowoc Crane Care’s Australia team, DCMS will provide spare parts, service and training in the region.

The company previously operated under the name Bozmech Pty Ltd., in the Pilbara, Western Australia area, where the company was well-known for its fast response and expertise in crane support. Now, having transferred to NT, the newly rebranded company operates out of an expansive new facility in Winnellie, an industrial center 10 km from Darwin Central Business District. The company has four fully equipped service vehicles and runs normal business operations five and a half days a week, in addition to operating an after-hours call-out service. The DCMS facility in Darwin also stocks a comprehensive range of Grove spare parts to serve customer needs.

DCMS proved to be the perfect fit for the region as Brad Cooper, Manitowoc Crane Care’s country manager for Australia, explains:

“Adding a new Manitowoc Crane Care dealer in the Northern Territory ensures that customers in the region will receive first-class, after-sales support service. DCMS has extensive experience servicing clients on construction and mine sites and is a valuable addition to Manitowoc’s global service network.”

DCMS works at major facilities including the Icthys Liquefied Natural Gas (LNG) Project with Inpex, Darwin LNG with Conoco Philips, and with Darwin Port Corporation and Power and Water. Previously, the company also serviced multiple companies on the Icthys LNG Project in the Browse Basin offshore Western Australia, one of the largest energy projects in the world.

“We are always looking for ways to develop our business and improve our services to customers. Our partnership with Manitowoc Crane Care will be integral to this,” said Russell Bozanich, operations manager for DCMS. “Construction and mining will always be our main source of work, but we have also started to expand into offshore work from our new base in the Northern Territory. As Darwin continues to grow, we will continue to evolve our scope of service as our company grows.”

Manitowoc Crane Care is the world’s most advanced crane service and support program and promises crane owners unprecedented access to unrivaled aftermarket support for every Manitowoc product they operate – 24 hours per day, 365 days per year.
About The Manitowoc Company, Inc.
The Manitowoc Company, Inc. (“Manitowoc”) was founded in 1902 and has over a 116-year tradition of providing high-quality, customer-focused products and support services to its markets and its 2018 net sales were approximately $1.8 billion. Manitowoc is one of the world's leading providers of engineered lifting solutions. Manitowoc, through its wholly-owned subsidiaries, designs, manufactures, markets, and supports comprehensive product lines of mobile telescopic cranes, tower cranes, lattice-boom crawler cranes, and boom trucks under the Grove, Manitowoc, National Crane, Potain, Shuttlelift and Manitowoc Crane Care brand names.
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